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In-guarantee customers

If you are experiencing a fault with one of our installations, we want to help rectify the situation as quickly as possible.

If your report relates to condensation on your windows please read our handy guide below as condensation on the outside of the windows is a perfectly normal reaction and shows that your energy efficient windows are working perfectly!

To register a service call simply complete the details below. We endeavour to get back to you within 2 working days*. (*Your enquiry is important to us however please note that at busier periods our response time may be longer.)

It assists us greatly if you have your guarantee paperwork to hand when registering.

Due to the high volume of work we are currently experiencing we are unable to offer any chargeable service calls unless you are an existing customer of ours.

Why do I have condensation in my windows? How do I stop condensation on my windows?

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See our related window blogs for help before getting in touch

Your problem may be a quick fix that doesn’t require a service call.

If your problem persists, please fill out the service call form above and we will aim to get back to you as soon as possible.

Related blogs that could answer your query

Before contacting us about problems with your door, please see if any of these blogs solve your problem:

These conservatory blogs may also answer your query:

If your query is still unresolved, please don’t hesitate to fill out the service call form above.

Serving Wolverhampton and the West Midlands

Wherever you live in the West Midlands, our range of windows, doors and home improvements will help to transform your property, whether traditional or contemporary.

For over a decade we have been serving locations including Wolverhampton, Walsall, Stourbridge, Birmingham, Dudley, Telford, Kidderminster, West Bromwich, Bridgnorth and further afield. Whether you want to add a touch of style to your home, or enhance its security and energy efficiency, DW Windows are glazing specialists that you can rely on.

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