Careers

Operations Support Assistant

• Wolverhampton
• Full Time

We are recruiting a full time Operations Support Assistant to work in our busy Live Installations Team.

Hours – 8.00am-4.00pm Mon – Fri 37.5 hours per week (flexibility required).

The desirable candidate will possess strong problem-solving skills with excellent people organisation and influencing skills. This job involves liaising with customers, installers, surveyors and suppliers sometimes dealing with challenges therefore a decision maker level with a level of maturity and responsibility is required.

Duties:

🔺 Supporting the Operations Co-Ordinator in co-ordinating installations, this will mean liaising with installers to support them with live installations.

🔺 Ensuring installations are ready and all information and stock is ready for the fitting teams with clear and transparent instructions.

🔺 Working closely with the warehouse team to ensure deliveries have been received and in time for installations.

🔺 Liaising with customers to ensure that the install is completed to full satisfaction.

🔺 Find ways to increase quality of customer service throughout complaint investigation and resolution.

🔺 Provide an excellent level of customer service and influence the wider team to achieve the same.

Requirements:

🔸 Proven work experience within a busy operations office or similar role ideally in double glazing or construction is preferred.

🔸 Determined and enthusiastic, ready to join a growing business with a big vision.

🔸 Excellent communication & organisational skills.

🔸 Excellent customer service skills & telephone manner.

🔸 A team player with a positive attitude.

🔸 Familiarity with business processes and financial principles.

🔸 Competent multitasker and holds excellent IT skills.

🔸 A decision maker able to work with limited supervision.

🔸 Able to liaise with suppliers, installers, surveyors and managers sometimes dealing with challenges.

Salary will be dependent on experience.

If you believe you have got what it takes, please send your CV and cover letter, telling us why you’re the person for the job, to joanne.walters@dwwindows.co.uk

Experienced uPVC Surveyors – Windows, Doors & Conservatories

• Wolverhampton
• Full Time

Role Description:
If you’re the Surveyor we’re looking for, you’ll be committed to providing excellent customer service, and be confident and professional with customers. You’ll be organised, methodical, proactive and have the ability to problem solve and think on your feet. You will have 3 years of Double glazing Surveying experience and preferably have plenty of experience of installing windows, doors and conservatories, and a commitment to doing a high-quality job.
You’ll be joining a fast-growing company with a strong local reputation for quality and professionalism and an ambition to be the best in our business. There is also scope for promotion within our growing company. As part of a highly-engaged and determined team, you’ll be responsible for representing our brand and solving customer challenges with windows, doors and conservatories in the Wolverhampton and surrounding areas.

The successful applicant will need:
3 years’ experience in Surveying and preferably fitting windows doors and conservatories.
Have a full driving licence.
Local to Wolverhampton
Full Time, Permanent, Directly employed, Van provided
Salary negotiable £32,000 – £40,000 PA depending on ability.

Roles and responsibilities:
Surveying jobs ordering materials
Booking in installations and other trades
Ensuring the job runs smoothly by liaising with customers and installers
Resolving installation issues
Supervising installation teams

To apply please email your CV to headoffice@dwwindows.co.uk

For more details call 01902 661779

Experienced uPVC Installers

• Wolverhampton and 20-mile radius
• Full-time
• £26,000 to £40,000

Role Description:
We are looking for high quality window, door and conservatory installers to help with a continued high demand of long term work. We are one of the best companies in the Midlands and only the best quality fitters need apply.
You’ll be committed to installing to the highest standard along with providing excellent customer service, and be confident and professional with customers.
You’ll have plenty of experience of installing windows, doors and conservatories, and a commitment to doing a high-quality job.
You’ll be joining a fast-growing company with a strong local reputation for quality and professionalism and an ambition to be the best in our business.
There is also scope for promotion within our growing company. As part of a highly-engaged and determined team.

The successful applicant will need:
3 years’ experience as a Lead Fitter/Installer of Windows, Doors and Conservatories.
Have a full driving licence.
Local to Wolverhampton.
Full Time, Permanent, Directly employed, Van and tools provided.
Or Sub contractor positions available too.
Salary negotiable £26,000 – £40,000 PA depending on ability.

Role: Fitting Windows, Doors and Conservatories

To apply please email your CV to headoffice@dwwindows.co.uk

For more details call 01902 661779