Established in 2006, over the last 16 years we have pleased many customers across the West Midlands – with high quality windows, doors and living spaces. It is no coincidence that customers return to us time and time again. Part of the reason that they do is thanks to our combination of free and friendly advice, fantastic products and an efficient service and installation.
Our sales process is simple; we will offer a free quote and if you are happy, the order will be placed. One of our friendly surveyors will measure up your property and we will arrange an installation time and date at your convenience. This smooth process ensures that you will be enjoying your new home improvements in next to no time at all.
With half of our work being based on repeat business and recommendations, the success of our work is based on our ability to please customers. We have come a long way since 2006, when it all started.
2006: DW Windows was started from scratch by Dave Walters. A further employee, and then Dave’s brother joined – a team that were still working from Dave’s home.
2009-2014: Thanks to three years of success, we opened our first double glazing showroom in Sedgley, covering Wolverhampton, Dudley and the West Midlands, we welcomed 4 admin staff and a third fitting team. The first salesman was taken on within 2 months, with a surveyor shortly following. After a couple of years, we grew to employ four fitting teams and 20 staff at our Brick Street double glazing showroom in Sedgley.
2014: Meadow Lane double glazing showroom and Head Officeremises were secured to aid expansion.
2015: Secured a 4-year contract with a large public sector landlord in Coventry.
2016: We added various commercial clients to a list of happy customers and hit the 30 mark in terms of staff numbers!
2017: Won two Chamber of Commerce awards for Customer Service and Outstanding Achievement.
2018: on The Business Coach award for Customer service and opened our third new showroom at 762 Stafford Road, Fordhouses Wolverhampton. Reached 50 staff employed by the company. Expanded the office space at head office creating 3 new offices and a dedicated training room.
2019: Operating with 9 fitting teams. Coventry contract extended for another 4 years, and other commercial contracts secured. Our installations increased rapidly due to our great reputation and workmanship.
2020: Unsettled start due to Covid, we shut down for 7 weeks but within 3 months of returning to work we had surpassed the previous year’s figures.
2021 – 2022: Gone from strength to strength, lots of new systems introduced to improve the way we work. Always aiming to improve communication with customers, Quality, Affordability and Reliability.
Get in touch with us today to find out more about the team and see how we can help you improve your home!
Wherever you live in the West Midlands, our range of windows, doors and home improvements will help to transform your property, whether traditional or contemporary.
For over a decade we have been serving locations including Wolverhampton, Walsall, Stourbridge, Birmingham, Dudley, Telford, Kidderminster, West Bromwich, Bridgnorth and further afield. Whether you want to add a touch of style to your home, or enhance its security and energy efficiency, DW Windows are glazing specialists that you can rely on.View our Showrooms
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