Financial Ombudsman Service

We will co-operate fully with the Ombudsman in resolving any complaints made against us and agree to be bound by any awards made by the Ombudsman. The firm undertakes to pay promptly any fees levied by the Ombudsman.

 

How Long You Have to Complain to the Financial Ombudsman Service

You have the right to refer your complaint to the Financial Ombudsman Service, free of charge – but you must do so within six months of the date the final response letter.

If you do not refer your complaint in time, the Ombudsman will not have our permission to consider your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances.

 

Contact:

The Financial Ombudsman Service, Exchange Tower, London E14 9SR
 

Tel:  0800 023 4567 (free for most people ringing from a fixed line) or 0300 123 9123 (cheaper for those calling using a mobile) or 020 7964 0500 (if calling from abroad)

 

Email:  complaint.info@financial-ombudsman.org.uk

 

Website:  www.financial-ombudsman.org.uk

 

Get a Free Quote
Request a Callback

By submitting your details you confirm that you agree to the storing and processing of your personal data by DW Windows as described in the privacy statement.

Video Testimonials

Mr & Mrs Bridgnorth

Mr Tope

Mrs Mattra

Andrea Wright

Mr Caldwell

Mrs Burford

    Get a Free Quote
    Request a Callback





    By submitting your details you confirm that you agree to the storing and processing of your personal data by DW Windows as described in the privacy statement.

    DW Windows Showroom Locations location map

    Serving Wolverhampton and the West Midlands

    Wherever you live in the West Midlands, our range of windows, doors and home improvements will help to transform your property, whether traditional or contemporary.

    For over a decade we have been serving locations including Wolverhampton, Walsall, Stourbridge, Birmingham, Dudley, Telford, Kidderminster, West Bromwich, Bridgnorth and further afield. Whether you want to add a touch of style to your home, or enhance its security and energy efficiency, DW Windows are glazing specialists that you can rely on.

    View our Showrooms

    Back to Top

    Get a Free Quote