Careers

Operations Support Assistant

• Wolverhampton
• Full Time
• £26,512 per annum rising with experience

Job Overview:
Due to continued growth we are recruiting a Full Time Operations Support Assistant to work in our busy Operations Team.

Hours – 7.15am-4.00pm Mon – Fri 41.25 hours per week (flexibility required).

Location:

8 Meadow Lane Coseley WV14 9NQ.

Role:
Our aim is to complete all installations on time, to a high standard with a “right first time” approach. Our Operations Support Team are desk based supporting our surveyors, installers and service engineers to make this happen.

Our Operations Department consists of:

• Planning Dept
• Live Installations Dept
• Aftersales Dept

This role will be working in one of these departments (depending on skills) with a view to being trained in all three.

This role involves liaising with customers, installers, surveyors and suppliers sometimes dealing with challenges therefore a decision maker level with a level of maturity and responsibility is required.

Requirements:

• Possess strong problem-solving skills and able to make logical decisions while following company processes.
• Willing and able to learn about our products from a manufacturing perspective, so a great learner with attention to detail required.
• The candidate must be an organised individual who possesses strong communication skills.
• Must have experience of using a CRM system and have excellent written communication.
• An excellent confident telephone manner is essential.
• Proven work experience within a busy operations office or similar role ideally in double glazing or construction is preferred.
• A team player with a positive attitude.
• Competent multitasker and holds excellent IT skills.

Duties:

🔺 Supporting the Operations Co-Ordinator in planning & co-ordinating all installations, this will mean liaising with installers to support them with live installations.

🔺 Supporting the Operations Co-Ordinator in co-ordinating all aftersales calls, this will mean liaising with the service engineers to support them with in-guarantee calls.

🔺 Ensuring installations are ready and all information and stock is ready for the fitting teams with clear and transparent instructions.

🔺 Ordering products from suppliers.

🔺 Working closely with the warehouse team to ensure deliveries have been received and in time for installations.

🔺 Liaising with customers to ensure that the install is completed to full satisfaction.

🔺 Provide an excellent level of customer service and influence the wider team to achieve the same.

If you believe you have got what it takes, please send your CV and cover email, telling us why you’re the person for the job, to joanne.walters@dwwindows.co.uk

Employed or Self Employed | Sales Representative

• West Midlands
• Full Time
• OTE £45,000+

Calling all professional sales people!

We are recruiting fresh thinking individuals who are either seeking an opportunity to get into construction sales or are already experienced in this industry. Here we can provide full training to the right person.

Sorry (not sorry) ……. We are not looking for traditional/typical old fashioned “Double Glazing” salespeople who have earned this industry a poor name. This isn’t your typical double glazing sales job!

On offer is a basic salary, uncapped commission, training and the chance to work for a forward-thinking friendly business!

The Role:

🔺Visit customers in their homes throughout the West Midlands to face to face sell our range of Windows, Doors, Conservatories, Porches, and Verandas. Warm leads provided – no cold calling).

🔺All appointments are pre-qualified. We have approx. 60-80 customers per week requiring an appointment / quotation, giving each of our sales representatives an average of 12-14 appointments per week. It’s busy!

🔺Working generally Monday to Friday 9.0am – 5.30pm and every other Saturday 9.00am – 4pm over 5 days a week.

🔺One to two days per week working in our busy Meadow Lane, Coseley Showroom to meet and greet our customers to quote and sell our products.

Must have:

🔸PC literate with a good working experience use of Microsoft packages.

🔸Good grammar and numeracy skills.

🔸A valid driving licence and have own vehicle.

🔸Ability to adapt to our tried and tested sales processes.

🔸Excellent time management skills.

🔸Positive experience in interacting with people in a customer-facing role.

Desirable:

🔸Working knowledge of the fenestration and or construction industry.

🔸Home selling experience with the ability to negotiate effectively. (Warm leads provided – no cold calling).

Salary:

🔸Employed = Basic Salary + Generous Commission + £120 per month fuel allowance | Self Employed = Commission Only. 

If you are interested in a window sales job and think you could be the right person for us, joining a thriving business, then please call 01902 661779 or send your CV to alex.thornton@dwwindows.co.uk

Check out jobs for Operations support assistant, Window fitters, Sales coordinator, and Employed sales representative

Assistant Sales Manager (Co-ordinator)

• 8 Meadow Lane, WV14 9NQ
• Full-time
• £29,901 p.a. + sales commission (Rising depending on experience)

Job description

A fantastic opportunity to grow into a Sales Manager role! Turnover 4.5million p.a.

Experienced uPVC Installers

• Wolverhampton and 20-mile radius
• Full-time
• £26,000 to £40,000

Looking for window fitting jobs? We are recruiting in the double glazing industry!

Role Description:
We are looking for high quality window, door and conservatory installers to help with a continued high demand of long term work. We are one of the best companies in the Midlands and only the best quality fitters need apply.
You’ll be committed to installing to the highest standard along with providing excellent customer service, and be confident and professional with customers.
You’ll have plenty of experience of installing windows, doors and conservatories, and a commitment to doing a high-quality job.
You’ll be joining a fast-growing company with a strong local reputation for quality and professionalism and an ambition to be the best in our business.
There is also scope for promotion within our growing company. As part of a highly-engaged and determined team.

The successful applicant will need:
3 years’ experience as a Lead Fitter/Installer of Windows, Doors and Conservatories.
Have a full driving licence.
Local to Wolverhampton.
Full Time, Permanent, Directly employed, Van and tools provided.
Or Sub contractor positions available too.
Salary negotiable £26,000 – £40,000 PA depending on ability.

Role: Fitting Windows, Doors and Conservatories

To apply please email your CV to paul.coyne@dwwindows.co.uk

For more details call 01902 661779